Priority written support
Premier students may submit course-content questions through the designated support channel. Proposed response target: one business day, Monday–Friday, excluding published closures.
Highest-support Indiana package
Premier Student Support System
Premier adds bounded, documented personal support to the Course, PASS FIRST, and Career Launch systems. Every private session has required preparation, a working agenda, and a student deliverable—so support produces progress rather than unstructured conversation.
5Private sessions
1 dayProposed support target
12 mo.Proposed access
Program separation: Premier support is optional supplemental service. Private sessions do not add prelicensing hours, replace required course instruction or examinations, guarantee exam success, provide professional advice, promise employment or income, or make NDavis the student’s brokerage.
Premier Support · Session 01
Private Onboarding & Study Plan
45 minutes · oncePurpose: Translate the student’s timeline, obligations, starting performance, learning preferences, and risks into a realistic study plan.
Student preparation
- Complete available chapter quizzes
- Bring the target exam window
- List weekly obligations and study availability
- Identify the three hardest topics
Working agenda
- Confirm program and support boundaries
- Review progress and retention evidence
- Choose weekly study blocks
- Set the first two measurable outcomes
- Document escalation or accessibility needs without collecting unnecessary private information
Required outcome
Signed study plan with study blocks, priorities, accountability method, and next review date.
Premier Support · Session 02
Tutoring & Readiness Session 1
45 minutes · foundation repairPurpose: Repair the student’s lowest-scoring concepts before full mixed-exam practice.
Student preparation
- Complete assigned lesson review
- Bring missed-question explanations
- Write each weak concept in plain English
- Attempt one fresh example per concept
Working agenda
- Teach back the governing concept
- Compare similar terms and rules
- Work new application scenarios
- Identify why distractors were attractive
- Assign a retake threshold and deadline
Required outcome
Corrected concept map, assigned chapter retakes, and written evidence of understanding.
Premier Support · Session 03
Tutoring & Readiness Session 2
45 minutes · application and mathPurpose: Strengthen scenario analysis and calculation accuracy under moderate time pressure.
Student preparation
- Complete the math error log
- Bring two unsolved calculation types
- Complete assigned application questions
- List recurring reading errors
Working agenda
- Translate question language
- Choose formulas and label units
- Solve without answer-choice dependence
- Practice national-versus-Indiana distinctions
- Set mixed-practice targets
Required outcome
Updated error log, calculation method sheet, and mixed-practice assignment.
Premier Support · Session 04
Tutoring & Readiness Session 3
45 minutes · final readinessPurpose: Use current performance evidence to finalize remediation and exam-day execution.
Student preparation
- Complete the seven-day plan
- Bring latest domain scores
- List unresolved Indiana rules
- Confirm official exam appointment details
Working agenda
- Review score trend and consistency
- Resolve the final priority concepts
- Set stop-cramming boundaries
- Confirm exam logistics
- Decide ready, reschedule, or continue remediation without guaranteeing an outcome
Required outcome
Personalized final remediation map and documented exam-week plan.
Premier Support · Session 05
Private Brokerage-Selection Session
45 minutes · career supportPurpose: Help the student evaluate brokerage evidence and make their own informed fit decision.
Student preparation
- Complete three brokerage interviews
- Bring written compensation and fee information
- Complete the Career Launch scorecard
- List personal support and schedule needs
Working agenda
- Compare supervision and training
- Evaluate total economics—not only split
- Review technology, leads, culture, and growth
- Identify unanswered questions
- Document the student’s decision criteria
Required outcome
Evidence-based brokerage comparison and student-owned next step. NDavis does not place students or act as the brokerage.
Student working record
Premier onboarding plan
Student draft fields save only on this device
Privacy control: Do not enter Social Security numbers, payment credentials, criminal-history details, medical records, secure exam questions, client information, or brokerage-confidential material.
Support milestones
Individualized readiness
Remediation decision matrix
Scores guide the intervention; explanations show what must be repaired.
| Latest performance | Classification | Required intervention | Exit evidence |
|---|---|---|---|
| Below 70% | Foundation repair | Return to the lesson; rebuild vocabulary and governing rules; complete fresh untimed examples. | Explain the concept accurately and achieve at least 80% on the chapter retake. |
| 70–79% | Targeted repair | Study missed concepts and distractors; complete new scenario practice; update the error log. | At least 80% on retake with no repeated misconception. |
| 80–89% | Readiness strengthening | Use spaced mixed practice and teach-back; prioritize inconsistency rather than volume. | Maintain at least 80% across mixed work and demonstrate the reasoning. |
| 90–100% | Maintenance | Use brief spaced review, mixed application, and memory reinforcement without overstudying mastered material. | Stable performance while attention shifts to weaker domains. |
Service policy draft
Scheduling & support standards
Clear limits protect both the student and the school.
Included private sessions
One onboarding, three tutoring/readiness sessions, and one brokerage-selection session. Unused sessions expire with package access unless a published extension applies.
Booking window
Proposed: schedule at least 24 hours in advance. Availability is limited to published appointment blocks and is not guaranteed for a requested date.
Rescheduling
Proposed: one reschedule per session with at least 24 hours’ notice. Later changes may count as used except for a consistently applied documented-emergency exception.
Late arrival
The session ends at the scheduled time. A late student receives the remaining time so the next student is not displaced.
No-show
A missed session without timely notice counts as used. The student receives the applicable self-study worksheet and may purchase additional time only if offered.
Instructor cancellation
NDavis reschedules the session without reducing the student’s included session count.
Advice boundary
Support is education—not legal, tax, accounting, employment, mental-health, disability-determination, or individualized brokerage-contract advice.
Owner approval required: Timing, cancellation, rescheduling, expiration, emergency exceptions, additional-session pricing, and response targets remain proposed until Nicole approves them and they are placed consistently in the enrollment agreement and student handbook.
Capacity protection
Premier seat-control model
Count real service hours
Five 45-minute meetings equal 3.75 live hours per student before preparation, documentation, written support, cancellations, and administration.
Add operating time
Plan at least 15 minutes of preparation and documentation per session plus a monthly written-support allowance. Model capacity using the full burden—not calendar minutes alone.
Cap seats before sale
Divide available monthly instructor hours by expected support hours per active student, then hold a reserve for reschedules, escalations, and absences.
Use published appointment blocks
Offer defined booking windows instead of unlimited availability. Close Premier enrollment automatically when current capacity is filled.
Planning formula(Monthly instructor hours × 80% service capacity) ÷ expected monthly support hours per student = maximum active Premier students
Example only: 40 hours × 80% ÷ 2 hours per active student = 16 active students. Replace every assumption with actual operating data before launch.
Access-extension review
Consistent exception process
- 01
Student submits a timely request
Request must arrive before access expires and identify the requested period and non-sensitive supporting information.
- 02
Administrator checks eligibility
Verify program participation, remaining work, prior extensions, documented circumstances, requested duration, and whether approval can be applied consistently.
- 03
School issues a written decision
State approved dates and conditions or the neutral reason for denial. Do not promise approval in the sales copy.
- 04
Record the adjustment separately
An access extension does not change completed instructional time, examination results, refund calculations, or regulatory deadlines.
Launch readiness
Remaining operating gates
Approve service terms
Nicole approves response times, session duration, rescheduling, no-shows, expiration, extensions, and extra-session pricing.
Name the instructor team
Assign qualified facilitators, private-session providers, backup coverage, supervision, and documentation responsibility.
Connect scheduling
Select the calendar, package-entitlement check, reminders, meeting method, time zone, capacity cap, and attendance record.
Protect private records
Move final student and instructor records into authenticated account storage with role-based access and a retention policy before paid use.